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The state of banking in Uganda 2022
Thanks for accepting to take the survey as part of Summit Consulting Ltd’s annual Banking sector report 2022. This survey will only take only 5 minutes to complete. Your responses will be treated with the utmost confidentiality and will be used in the report anonymously. To receive the Banking report 2022, provide your email at the end of the survey form.
Please enable JavaScript in your browser to complete this form.
1. Which of the following types of content do you find most useful? (Select all that apply.)
Charts and indices
Sector trends and news
Forecasts
Stories about leaders in the banking sector
Business insights authored by our analysts
2. Which of the following topics do you find most interesting? (Select all that apply.)
The biggest banks by assets
The top five banks by profits year on year
The fastest-growing bank in Uganda
The top five tech-savvy banks in Uganda
Non-performing assets sector wise
Board members and director compensation
3. Have you gotten any loans from a bank in the last 2 years?
Yes
No
4. If yes, which bank and why?
5. Which one is your primary business?
Agriculture
Construction
Consumer packaged goods/services (CPG)
Education services
Engineering
Entertainment/sports/recreation
Financial Services Fintech
Healthcare providers and services
Hotels/restaurants/recreation
Insurance
Real estate
Retail and e-commerce
Travel/transportation
Utilities
Professional services (specify)
Other (please specify)
Specify
6. Have you had any challenges in servicing your loan?
Yes
No
7. Has your loan been restructured by the Bank?
Yes
No
8. Which of the following factors in your experience affect the ability to repay loan instalments on time? Chose only one
Impact of COVID-19 (which affected business performance)
Diversion of loans (for example a business loan used for other urgent family expenses like a wedding or school fees, etc).
Quality of collateral (Fake collateral used or low-value collateral used).
Amount of loan (small amount given not enough to solve the challenge for which it was obtained).
Duration of the Loan facility (shorter loan given for a business project that needs a longer period to start bringing cashflows).
Client reputation (giving a loan to a person with a shoddy character who deliberately fails to make good on his promises).
All of the above
Other factors (please specify).
Specify
9. Are you?
Bank shareholder
Bank director
Bank manager
Bank staff
Bank customer
Other (specify)
Specify
10. What number one factor influence your choice of a banking partner? (chose only one)
Pricing for loans, ODs, and other charges
Seamless banking, ease of use, and convenience due to digital banking integration with mobile money, payments, and online banking
Quality customer service online, call center and face to face
Great banking experience at bank branches
Simple and flexible loan products and ease of access to such loans
Quality customer support and financial literacy training
Fast loan processing and quick transaction lead time
Easy access to top bank leaders and management
Country-wide bank presence
Other (specify)
Specify
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Email
Thanks for your time
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