The size of Uganda’s banking sector, 2020

It is that time of the year when the summitBI®, a business intelligence, and data analytics team at Summit Consulting Ltd, publish the annual banking report. The Summit Banking Intelligence Report 2020 (sBIR20) is more detailed and insightful. It comes at the time the banking sector, like other sectors, is weathering the effects of the

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Winning with a digital strategy: welcome to Bank 5.0, part 1

The coronavirus pandemic has created a sense of urgency for the digital bank. In this coronavirus times, banks are now talking about the bank 5.0 to mean a bank of the future that is highly advanced and sophisticated when it comes to anticipating and meeting customer needs. However, to win with the digital agenda, automation

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The ‘manual’ digital banking: the pain of banking with fake banks

Many banks in Uganda are very ridiculous. They proudly announce the digital-first banking agenda but go-ahead to enforce manual processes.  To access most services, many bank staff will ask you to ‘visit their nearest bank branch’. It is painful and very unfortunate. This week I have been frustrated by three banks. In part 1, I

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8 handy security tips for your online payments

Electronic fraud and theft approximately account for 3 in every 10 cyber offences according to the Uganda Police annual crime report for the year 2019. This only suffices to show that with many businesses going digital to reach their customers during the COVID-19 health crisis, payment card data breaches are yet to increase as cybercriminals

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