The long wait is over! This year’s Summit Banking Intelligence Report 2020 (sBIR20) is finally here. Would you like to know how your bank fared? On 1st May 2020, at the height of the COVID-19 pandemic, all banks in Uganda published their annual reports in the media. Do you know what the published numbers meant?
It is that time of the year when the summitBI®, a business intelligence, and data analytics team at Summit Consulting Ltd, publish the annual banking report. The Summit Banking Intelligence Report 2020 (sBIR20) is more detailed and insightful. It comes at the time the banking sector, like other sectors, is weathering the effects of the
The coronavirus pandemic has created a sense of urgency for the digital bank. In this coronavirus times, banks are now talking about the bank 5.0 to mean a bank of the future that is highly advanced and sophisticated when it comes to anticipating and meeting customer needs. However, to win with the digital agenda, automation
Many banks in Uganda are very ridiculous. They proudly announce the digital-first banking agenda but go-ahead to enforce manual processes. To access most services, many bank staff will ask you to ‘visit their nearest bank branch’. It is painful and very unfortunate. This week I have been frustrated by three banks. In part 1, I
Electronic fraud and theft approximately account for 3 in every 10 cyber offences according to the Uganda Police annual crime report for the year 2019. This only suffices to show that with many businesses going digital to reach their customers during the COVID-19 health crisis, payment card data breaches are yet to increase as cybercriminals