Are your customers talking good or bad about your Bank? When James Isoke went to open a savings account at a bank branch in his hometown of Kawempe, he told the salesperson he needed an account for his daily financial…
It is that time of the year of strategic planning retreats. You can be brilliant by asking your colleagues a simple question: what is our captive market and how do we plan to leverage from it? A captive market is…
There are many definitions for Revenue Assurance, but I prefer defining it as the use of data quality and process improvement methods to improve profits, revenues and cash flows. Gone are the days whereby most of us thought that revenue…
Uganda was ranked 7th most targeted country in Africa and 65th globally by 2018 cybersecurity index. This means there is still a lot to do in terms of combatting cybersecurity. but this comes at an extra cost for companies that…
Financial inclusion is the new buzzword in international development. From promoting Bonabasome, bonobagagawale programs to fighting income inequality are we heading for more political processes that are more inclusive and representative in Uganda. A story is told about the Economists…
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